Welcome to ORVEX biomedical research.

Terms and Conditions

Welcome to Orvex. By accessing this Website, creating an account, or purchasing any product through our platform, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions, together with all related policies referenced herein. If you do not agree with these Terms, you must discontinue use of the Website immediately and refrain from placing any orders or creating an account.

Your continued use of the Website following any updates or modifications to these Terms constitutes acceptance of the revised version once reasonable notice has been provided.

1. Definitions

1.1 “Company”

“Company” refers to Orvex LLC, including its affiliates, subsidiaries, partners, and authorized representatives.

1.2 “Products”

“Products” refers to research-grade peptides, peptide-related solutions, bacteriostatic water, laboratory compounds, and other research materials offered directly through the Website.

All Products are sold strictly for laboratory and scientific research purposes only and are not intended for human consumption, veterinary use, diagnostic procedures, or therapeutic applications.

The term “Products” does not include informational materials, educational content, promotional resources, packaging, or third-party items unless specifically identified as purchasable goods on the Website.

1.3 “User”

“User” means any person, entity, customer, visitor, or organization accessing or using the Website or services provided by Orvex.

1.4 “Research Use Only”

“Research Use Only” means Products are intended solely for lawful laboratory research and analytical purposes by qualified professionals and are not approved for personal, human, or veterinary applications.

1.5 “Modification of Terms”

Orvex reserves the right to revise, update, or modify these Terms and Conditions at any time. Material updates may be communicated through Website notices, revised effective dates, or email notifications where appropriate.

Changes apply prospectively from the stated effective date and become effective only after reasonable notice has been provided.

2. Product Usage

All Products sold by Orvex are research-grade compounds intended exclusively for scientific and laboratory research purposes.

Products are not approved for:

Any misuse, unlawful application, or non-research use of Products constitutes a violation of these Terms.

Orvex reserves the right to refuse service, restrict access, cancel orders, or terminate accounts where misuse, diversion, unlawful conduct, or violations of applicable regulations are suspected.

Users are solely responsible for complying with all applicable laws, regulations, safety standards, and laboratory handling procedures relating to the possession, storage, transport, and use of Products purchased through the Website.

Orvex shall not be liable for damages arising from:

This limitation does not apply in cases involving gross negligence or intentional misconduct by the Company.

All Products may include:

Certificates of Analysis are provided strictly for informational and quality-control purposes and reflect laboratory results available at the time of manufacturing.

Orvex warrants only that Products conform to the specifications listed on the applicable CoA at the time of shipment when properly handled and stored under standard laboratory conditions.

No additional warranties, guarantees, or representations are expressed or implied.

Customers must be at least 21 years of age to purchase Products from this Website.

By completing a purchase, Users confirm that they meet all age requirements and are legally authorized to purchase research materials within their jurisdiction.

2.1 Legal Compliance Responsibility

Users assume full responsibility for ensuring compliance with all local, state, federal, and international laws applicable to the purchase, possession, storage, transport, resale, and use of Products.

Once carrier-confirmed delivery occurs, all responsibility and risk associated with the Products transfer to the User or authorized recipient.

Orvex shall not be responsible for actions, misuse, or legal consequences occurring after confirmed delivery.

2.2 Account Verification & Restricted Access

Access to certain portions of the Website may require:

These security measures are implemented to support compliance, fraud prevention, and account protection.

Verified accounts may retain streamlined access to ordering functionality without repeated verification prompts.

3. Liability Disclaimers

3.1 No Medical Claims

Orvex makes no medical, pharmaceutical, or therapeutic claims regarding any Product sold through the Website.

Products are not intended to diagnose, cure, treat, mitigate, or prevent any disease or medical condition.

Statements appearing on the Website have not necessarily been evaluated by the FDA or other regulatory authorities.

Limitation of Liability

To the fullest extent permitted by applicable law, Orvex’s total aggregate liability for any claim relating to a Product shall not exceed the purchase price paid for the specific Product giving rise to the claim.

This limitation does not apply to liability resulting from gross negligence or intentional misconduct by the Company.

3.2 No Guarantee of Research Outcomes

Scientific studies or published research referenced on the Website do not constitute guarantees of research results, findings, or applications.

3.3 No Liability for Misuse

Orvex shall not be liable for any misuse, unauthorized application, or improper handling of Products purchased through the Website.

4. Ordering & Payment

4.1 Pricing & Fees

All prices displayed on the Website are listed in USD unless otherwise specified.

Applicable taxes, shipping costs, processing fees, or handling charges may be calculated during checkout.

Certain payment methods may include processing fees disclosed before purchase authorization.

4.2 Payment Requirements

Payment must be completed in full at the time of purchase using approved payment methods available during checkout.

4.3 Order Cancellation by Company

Orders may be canceled or declined if payment authorization fails, fraud concerns arise, or verification requirements cannot be completed successfully.

5. Shipping Policy

5.1 Shipping Terms

Available shipping methods and delivery estimates are displayed during checkout.

Shipping timelines may vary depending on:

Delivery estimates are not guaranteed.

5.2 Shipping Insurance

Customers may optionally purchase shipping insurance during checkout to provide limited protection against qualifying transit-related issues before confirmed delivery.

Insurance cannot be added retroactively after an order is completed.

Without shipping insurance, Orvex is not responsible for lost, damaged, delayed, or misdelivered shipments after carrier acceptance and before confirmed delivery, except where caused by gross negligence or intentional misconduct.

Claim Deadlines

Claims must generally be submitted within:

Required Documentation

Claims may require:

Insurance Limitations

Shipping insurance does not cover:

Compensation decisions remain subject to Company review and available evidence.

5.3 Risk Transfer

Ownership and risk transfer to the customer once the carrier marks the shipment as delivered to the address provided during checkout.

Customers are responsible for ensuring secure delivery conditions after confirmed delivery.

5.4 Carrier Delays

Orvex is not responsible for carrier-related delays caused by factors outside the Company’s reasonable control.

6. Refund & Return Policy

6.1 Return Eligibility

Unopened and sealed Products may qualify for a refund or replacement within 30 days of confirmed delivery.

Opened Products may only qualify if:

6.2 Return Requests

To request a refund or replacement, customers must contact support with:

If a Product defect is confirmed, reasonable return shipping costs may be covered by Orvex.

6.3 Refund Processing

Approved refunds are typically processed within several business days after validation or receipt of returned Products.

Refunds are issued to the original payment method whenever possible.

6.4 Exceptions

Refunds or replacements may be denied in cases involving:

Where direct refunds cannot be processed, store credit may be issued subject to applicable laws and processor limitations.

7. Intellectual Property

All Website content, including logos, graphics, text, branding, product descriptions, software elements, and visual materials, remains the exclusive property of Orvex unless otherwise stated.

Unauthorized copying, reproduction, modification, or distribution is strictly prohibited.

8. Force Majeure

Orvex shall not be liable for delays or failures caused by events outside its reasonable control, including but not limited to:

9. Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by the laws of the State of California without regard to conflict-of-law principles.

Users agree to first attempt informal dispute resolution by contacting the Company directly.

If disputes cannot be resolved informally, they may be resolved through binding arbitration administered under applicable arbitration rules and federal law.

Users waive participation in class-action litigation or class-wide arbitration to the extent permitted by law.

Nothing in this section limits either party’s ability to seek equitable relief regarding intellectual property, misuse of Products, or confidential information.

10. Amendments to Terms

Orvex may revise these Terms periodically.

Material updates may be communicated through Website notices or advance notification before becoming effective.

Continued use of the Website after the effective date of revised Terms constitutes acceptance of the updated version.

11. Order Cancellation Policy

11.1 Cancellation Before Shipment

Orders may be canceled before shipment processing by contacting customer support.

Eligible cancellations may receive full refunds to the original payment method.

11.2 Cancellation After Shipment

Once shipped, orders generally cannot be canceled but may qualify under the Refund & Return Policy if Products remain unopened and sealed.

11.3 Failed Payments

Orders may be automatically canceled if payment processing or verification fails.

11.4 Chargebacks & Disputes

Orvex maintains electronic transaction records, shipment confirmations, and payment documentation for fraud prevention and dispute resolution purposes.

Fraudulent or abusive chargeback activity may result in:

The Company may deny service when reasonably necessary to prevent fraud, abuse, or regulatory violations.

12. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

13. Waiver

Failure to enforce any provision of these Terms shall not constitute a waiver of future enforcement rights.

14. Entire Agreement

These Terms and Conditions, together with the Privacy Policy, disclaimers, and related agreements, constitute the complete agreement between the User and Orvex regarding use of the Website and services.

15. Assignment

Orvex may transfer or assign these Terms in connection with mergers, acquisitions, restructurings, or legitimate business transactions.

Users may not assign rights or obligations under these Terms without prior written consent from the Company.

16. Contact Information

For any return or refund inquiries, our support team is available Monday through Friday, 9:00 AM – 5:00 PM PST.

Email: support@orvexbio.com
Phone: +1 (657) 520-3927
Website: www.orvexbio.com
Address: Redwood City, CA – USA

17. Privacy & Data Security

Orvex collects and processes customer information solely for legitimate operational purposes including:

Certain authentication or verification services may be provided through trusted third-party providers.

Users will be informed when third-party verification tools are utilized and may be required to provide affirmative consent before using such services.

All data handling practices are governed by the Orvex Privacy Policy and applicable privacy laws.